Zektron, a key high-tech and leading total power solution brand. Zektron Power Solution ensures continuous availability of power and the safe operation of critical applications in all environments thanks to a wide portfolio of our power supply systems.

Contact

+90 (212) 639 22 72

Adnan Kahveci Mahallesi, Davutpaşa Cd. 155 Beylikdüzü Istanbul Turkey

sales@zektron.eu

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Services & Support

what we offer

Zektron Power Solutions is leveraging unique expertise in power electronics to propose a full service offering beyond its own installed base and at all stages of product life. Scheduled, recurring, preventive maintenance performed by accredited service experts maximizes performance of your equipment and minimizes costs. Fast corrective repair actions are also key to increased availability of clean power and to the continuity of your business.

As a world-class system provider, Zektron offers a proven portfolio of service solutions to ensure your critical power systems are designed and delivered to the highest standards. Carried out by a team of highly experienced and certified engineers, our solutions include comprehensive project management. From initial site surveys to installation: Our experts will have your systems up and running smoothly and safely regardless of their size or application.

Our Service Charter includes

Product Knowledge
Our technical support engineers are located in the heart of our manufacturing headquarters, deeply involved in R&D and manufacturing processes. Enabling them to provide you with the most effective updated solutions, including customized solution adapted to your individual requirements.

Commitment
Our technical support engineers maintain the highest standards of customer service and technical knowledge. Most importantly, we make every effort to ensure that you have constant reliable power.

Technical Training
Installation and Commissioning
Site Survey
Power Monitoring

Technical Training

We offer you the advantage of a private seminar suited to your needs at your premise or our facility. The session will include personal tutoring, taking into consideration each of your employees’ weak points.

Installation and Commissioning

We provide a full “Turn Key” worldwide solution which includes site survey, logistics, UPS and AVR positioning, electrical cabling, connecting our systems to the electrical infrastructure, and providing preventive maintenance, all in accordance with customer’s requirements. Our engineers also tune the System’s operational parameters to ensure optimal performance at your site.

Site Survey

Our engineers travel worldwide to perform site surveys on request. The site survey can include a number of fact-finding activities, depending on the customer’s needs.

  • Power monitoring to determine the type and quality of local electrical power
  • Analysis of the critical and non-critical electrical loads to be protected by our power products
  • Familiarization with the site’s electrical distribution system
  • Determination of the capacity of our product required
  • Quality of building’s grounding system
  • Our product series best suited to the customer’s needs
  • How to best integrate our product into the site’s floor plan
  • Determine potential benefits from Control and Management products

Power Monitoring

Power monitoring is performed with a power quality monitoring device, and offers:

  • Viewing magnitudes and waveforms of the site’s present voltage and current.
  • Recording the voltage and current magnitudes and waveforms over an extended period of time to understand the regular and irregular variations in the site’s electrical supply.
  • Use limit- and sensitivity-threshold settings on the power scope to record any disturbances that could affect our products or its loads.